Thursday, 18 May 2017

How to Craft the Perfect Post on Facebook, Twitter and Instagram

Managing a social media strategy is consistently challenging for individuals and businesses of all sizes.

There’s the art of uncovering when to post your content. Continually measuring your ROI and social analytics. And, of course, the constant demand for fresh, engaging content to be shared.

Added to that, each major social network has continued to diverge both in how they are set up and what your audiences expect on each one. Each different platform also has its own set of character limits, best times to post, ideal image sizes and more. The way to get the most engagement on Instagram is very different than Twitter for example, – even for the same exact article or topic!

With limited time and resources, creating a unique post for each social media channel can be a challenge, but it’s well-worth the effort.

So what does the perfect post for each social network look like?

In this article, we’ll guide you through the process of creating epic, engaging and beautifully crafted messages for Facebook, Twitter and Instagram. We’d also love to share a very special new Buffer feature with you to help you craft the perfect update for every social platform in one seamless experience.

Apply best social media marketing practices and enjoy greater customization of posts with Tailored Posts in the Buffer browser extension.

Learn more about Tailored Posts

Why you should tailor your content to each social channel

From our own research and in seeing the best practices of brands like Nike, NASA and leading agencies like VaynerMedia, we’ve noticed an increasingly common trend – prominent brands and those successful on social media are changing their message between networks for any given post.

Some examples of this include:

  • Adding hashtags to posts on Twitter and Instagram
  • Having a longer description on Linkedin and Google+
  • Tell stories and use more shareable copy on Facebook

Having a unique voice and sharing content with a message targeted to the right audience on the right network, can make a huge difference in the amount of engagement your posts get and how far your message reaches.

Tailored content in action

Here’s a look at how Nike share the same content and message across different platforms:

Facebook

On Facebook, Nike has made great use of the large Facebook character limit:

Twitter

On Twitter, Nike has reduced the message to fit within Twitter’s 140 character limit and kept things simple by using the last line of the verse and embedding the accompanying video natively:

This theory was the driving force behind developing the new Tailored Posts in the Buffer browser extension. We wanted customers to be able to optimize their messages for each social network, in one go 🚀

How to craft the perfect post on each social network

 

A handy guide to create the perfect social media posts.

Platforms:

How to create the perfect Facebook post

5 tips for crafting engaging copy for Facebook

No matter what type of post you’re sharing on Facebook, the copy you add alongside your content can be key in how it performs. Here’re a few tips to creating some awesome copy to boost your reach and engagement:

1. Experiment with post length

Facebook’s character limit on status updates is a whopping 63,206. However, when we studied Facebook post engagement a few years back we discovered that posts with 80 characters or less receive 66 percent higher engagement.

National Public Radio (NPR) also studied over 3,000 of their Facebook link posts and found that shorter posts (those under 120 characters) had higher click-through rates than longer posts (those above 280 characters). What’s also interesting is that NPR found longer posts received more “Other Clicks” such as clicks to “See More”.

It’s worth experimenting with both short and long posts to see what works best for your social media goals. It appears that short copy could work well for clicks, whereas longer copy could work better for engagement.

2. Ask a question

Questions are a great way to pique interest as someone scrolls through their Facebook feed. Questions can often turn an average status into a great one.

For example, instead of:

  • Here’s our complete guide to Facebook Ads ❌

You could include a question to make the copy more interesting:

  • Stuck on Facebook Advertising? We were, too! Here’s our complete guide ✅

3. Use a list

Lists usually work well too for giving context and invoking intrigue. Try breaking out some of the key points from your Facebook post into a few quick bullet points to include within your status.

4. Add a quote from your content

Is there a cool stat or quote from the article? If so, you could use that and then give context to your post.

Whether you’re linking to a blog post, sharing a video or any kind of Facebook post, there might be some great quotes within the content you could pull out and add to your post.

For example: Rather than “83% of marketers plan on Instagram Ads” you could write “Did you know that 83% of marketers plan on Instagram Ads? Here’s how you can get ahead of the curve!”

5. Include an emoji or two 😉

Hubspot discovered that emojis in your post can increase likes by 57 percent, comments by 33 percent and shares by 33 percent over posts without them. Experiment with adding emojis to your copy to see how it affects enagement.

Ideal image sizes for Facebook

An incredible 300 million photos are uploaded to Facebook every day. For the best chance of standing out from the crowd and grabbing your audience’s attention as they scroll through their News Feed, the first thing to do is ensure your image sizes are spot on.

Here’s a quick overview of ideal images sizes for both shared images and link images on Facebook.

Shared image

An image is one of the most popular types of content to share on Facebook. When you share an image it’ll appear on your Page’s timeline and also in your followers’ News Feeds.

The recommended upload size for images on Facebook 1,200 x 630 pixels.

Shared link

Links are another popular way to share to Facebook. When you share a link to Facebook, the image specified within the webpage’s metadata will be pulled into your post automatically. The optimum size for a shared link image on Facebook is 1,200 x 627 pixels. 

How to create the perfect Instagram post


cters, and after three lines of text, they become truncated with an ellipsis.

Ideally, you want to grab the readers attention with your opening line or two in order to provide context to your post or encourage them to keep reading further through your caption.

2. Experiment with micro-blogging

A new trend that’s growing on Instagram is to use the caption much like a short-form blog post to share valuable content with your audience.

Microblogging on Instagram allows you to elaborate a subject in more depth than a quick one or two line caption. For example, you could use Instagram captions to share:

  • Tutorials: You could use the Instagram caption to share a tutorial or how to with your audience. For example, if you’re sharing an image some food, you could share the recipe in the caption.
  • Tips and tricks: Bite-sized snippets related to the theme of your Instagram post. For example, accompanying an image of a beautiful workspace you could write about tips to create a productive work environment.
  • Behind-the-scenes: Take your audience behind the scenes by using the caption to tell the story behind the image. For example, if you’re sharing an image of a team member, you could expand on their story of their role at the company.

A couple of examples of micro-blogging on Instagram include: Jordan Syatt (@SyattFitness) and Steve Babcock (@stevehappens).

3. Add hashtags

Hashtags allow Instagrammers to discover content and accounts to follow. Research from Track Maven found that posts with over 11 hashtags tend to get more engagement. 

Experiment with adding various hashtags to your posts and see how they affect your reach and engagement.

Top tip: If you would like to avoid adding too many hashtags to your caption, you can also add hashtags as comments.

4. Encourage replies

Asking your followers to respond directly to your post is one of the best ways to increase engagement on your Instagram posts. For example, DRock captioned a recent Instagram post about sneakers:  “I love sneakers. What’s your favorite sneaker? ❤️👟”

Think about questions you can ask and ways you can encourage your audience to comment on your Instagram posts. Often, all it takes is a little nudge to get the conversation flowing.

Ideal image sizes for Instagram

You can now upload landscape (horizontal) or portrait (vertical) photos to Instagram as well as traditional square images. Here are the best sizes for Instagram’s three image types:

Square Instagram image

The ideal size for a square Instagram image is 1080px in width by 1080px in height.


Vertical Instagram image

The ideal size for a vertical Instagram image is 1080px in width by 1350px in height.


Horizontal Instagram image

The ideal size for a horizontal Instagram image is 1080px in width by 566px in height. 

How to create the perfect Twitter post


4 tips for crafting engaging copy for Twitter

Minor tweaks to the copy in your tweets can drive huge improvements in your results. Here are 4 tips for creating awesome tweets:

1. Try to avoid using all 140 characters

Through rumors are always circling about Twitter’s character limit, tweets still come with a maximum of 140 characters. However, any images, videos, polls, or tweets that you quote don’t count against your 140 characters.

Buddy Media found that Tweets shorter than 100 characters get a 17 percent higher engagement rate. And more recently, Twitter shared that Promoted Tweets with 40-60 characters of copy result in a much lower CPA than longer Tweets.

If you want to make an impact with your copy, try to keep it as short as possible.

2. Avoid too many distracting hashtags

Twitter is where hashtags exploded into mainstream internet culture, but interestingly, jamming a number of hashtags into your tweets probably won’t drive too many clicks.

Joe Wadlington explains more on Twitter’s Business blog:

Hashtags link to all the other mentions of that phrase, and are useful if you’re focused on engagement. But, if your goal is have people go to your website or follow your account, you don’t want to risk someone clicking on a hashtag instead of your call-to-action.

Think about the purpose of your post before you add any hashtags. If you’re looking for this post to reach new audiences or trying to boost engagement, a hashtag or two can make sense. But if you’re looking for clicks from your existing audience, it could be best to not use hashtags at all.

3. Rewrite headlines when sharing links

When sharing a link to Twitter, think about alternate headlines you could share or ways you could use some key quotes or stats from the post within your 140 characters.

When links are shared to Twitter, the headline is displayed within the Twitter card and it can be good to avoid repeating it in your tweet, too.

4. Tell the reader if your content is “new”

Twitter is all about real-time and in-the-moment content. When people open up their timelines they’re often looking to discover what’s going on in the world that they care about.

With Twitter Ads, tweets that mention “new” products or services achieve a 10 percent lower CPA and a 26 percent lower cost-per-link-click (CPLC) and we believe the same to be true for oragnic, non-promoted tweets.

If you want to boost your clicks and engagement, tell your audience when something is “new”. 

Ideal image sizes for Twitter

Images now appear uncropped on Twitter, so you can experience and present them as they were meant to be viewed. The minimum display size for an image on Twitter is 440 x 220.

Here are some recommended guidelines for Twitter images:

  • Minimum image size 440 x 220 pixels (a 2:1 ratio)
  • You can tweet up to 4 images within one tweet
  • Maximum display size 1024 x 512 pixels
  • Photos can be up to 5MB; animated GIFs can be up to 5MB on mobile, and up to 15MB on web
  • You can upload  GIF, JPEG, and PNG files
  • Your photo will be automatically scaled for display in your expanded Tweet and in your user gallery

At Buffer, we tend to make our images 1024 x 512 pixels for Twitter. 

Crafting the perfect message with Tailored Posts in the Buffer browser extension

We now know the importance of tailoring your message to each social platform you’re sharing on, but there hasn’t always been a great way to do it.

Traditionally, the two options for doing this are either to go to each network individually for each piece of content or repeatedly open the Buffer composer (or any other tool you may use) and share to one network at a time. We wanted to improve that.

With Tailored Posts, you can open it on any web page and instantly have a starting point ready for you to customize your post for each network.

We hope the new update makes it simpler for you to handle varying character limits, media attachments, tagging others across networks, and more. Tailored Posts also has a bunch of useful features, including:

Customize your posts for each social network

Create unique and authentic messages for each social network. With Tailored Posts, it’s easy to change your message between profiles for any given post.

Share unique images & video

Use unique images and videos with appropriate sizes on each social platform.

Learn more about Tailored Posts

Over to you

It’s amazing to think about all the possibilities and various ways you can share your content across social media platforms.

How do you share your tailor your content to each social network?

I’d love to hear any tips and ideas you’ve used that I might not have mentioned here in this post. Feel free to share your future ideas as well! Looking forward to hearing from you.



source http://feedproxy.google.com/~r/bufferapp/~3/kC9A-UjElHU/how-to-craft-the-perfect-post-on-facebook-twitter-and-instagram

Monday, 15 May 2017

Inside the Thriving Six-Figure Facebook Ads Strategy at Classpass – Mary Rykaczewski [SSM044]

Facebook ads are quickly becoming a staple of almost every successful social media strategy.

They have the power to benefit your business or brand on so many different levels. From understanding your target audience to driving sales to raising brand awareness, Facebook ads are a compelling way to spend your social advertising dollars.

Though implementing a successful Facebook ads strategy is an entirely different story!

We set out to find a company that has a deep knowledge and expertise in driving results with Facebook advertising. The company we landed on? Classpass. Classpass’ Mary Rykaczewski has been an integral part of growing their customer base through the use of Facebook and Instagram advertising. And that part of their media budget has only continued to grow due to its success.

In episode #44 of The Science of Social Media, Mary shares Classpass’ specific approach to Facebook advertising and how marketers (just like you!) can repeat this scientific process.

A huge thank you to Mary for packing this episode full of inspiration and actionable takeaways for social media managers and marketers looking to build a thriving Facebook ads strategy.

How to listen: iTunes | Google Play | SoundCloud | Stitcher | RSS

This episode is available on:

In this episode, here’s what you’ll learn:

Mary Rykaczewski shares the Classpass’ scientific approach to Facebook advertising, including how they identify their target audience, where they spend their money, and how they test ads. You’ll also learn other great things like:

  • Classpass’ story of success with Facebook ads
  • How powerful advertising can be for geo-location targeting
  • What you can learn from running 500 Facebook ads at the same time
  • How to select relevant goals and identify your target audience
  • A step-by-step guide to getting started with your Facebook ads strategy

Inside the Thriving Facebook Ads Strategy at Classpass - The Science of Social Media

3 Takeaways for Marketers Looking to Set Up a Thriving Facebook Ads Strategy

In Mary’s words…

1. Be strategic

The key is to be as strategic as possible as to where you spend your Facebook ad dollars. If you have a small budget you have to be as highly targeted as possible.

2. Feed the funnel with new users

Make sure that you’re feeding the funnel with new users in order to have a big enough pool that you can Retarget against over time. Many marketers spend most of their time on Retargeting ads because they perform so well, but they’re forgetting the fact that they are still not driving a new audience base or interest.

3. Watch audience overlap

As you’re starting to think about all of the different audiences that you want to target, make sure that you’re taking care of any audience overlap. That’s something we face a lot. You have to be careful not to compete with yourself in your Facebook ads strategy. You can do things like excluding your Retargeting or look-alike audiences.

A Great Moment

Inside the Thriving Facebook Ads Strategy at Classpass - Mary Rykaczewski

“Facebook has a lot of great proprietary data. You get to see what people are interested in, where they live, what they like and then target them based on those data points.”

– Mary Rykaczewski

Awesome People and Stuff Mentioned in the Show

Favorite Quotes

  • We’re a reletively new company, but Facebook ads were one of the first channels we started using in terms of paid acquisition. It has been an integral part of our strategy from the beginning.
  • We are mainly a geo-located business and so we run our campaigns in very specific areas based on data points like area codes and locations.
  • There are a ton of benefits running ads on Facebook and Instagram over other platforms. One of the main reasons being that they have a lot of great proprietary data compared to platforms like Pinterest and Twitter.
  • An easy-to-use tool for any marketer is the Audience Insights tool that Facebook provides. You can actually look at your current fanbase and see who those people are and then use that data to develop a “target audience” for your brand.
  • We rotate and refresh our creatives bi-monthly – at the beginning of each month and in the middle of each month – to help avoid “ad fatigue” with our prospects and customers.
  • When starting out, it’s very important to first understand what your goals are. Because we are focused on “direct response,” we focus heavily on Facebook Retargeting Ads as opposed to brand awareness.
  • We are very data-driven with our Facebook ads strategy. We don’t necessarily create new assets on whim – we look at what works and then we build on that.

How to Say Hello to Mary (and us)

Mary is always doing some awesome things at Classpass! If you’d like to follow along with them on social media, you can check out their Instagram account here and their Facebook account here. Or, feel free to say hello to Mary on LinkedIn here – she would love to connect!

Thanks for listening! We’d love to connect with you at @buffer on Twitter or with the hashtag #bufferpodcast.

Enjoy the show? It’d mean the world to us if you’d be up for giving us a rating and review on iTunes!

—

About the Show

The Science of Social Media is a weekly audio experience exploring the wonderful and exciting world of social media. Each episode is packed with insights, experiments, and best-practices from some of the most interesting marketers in every industry. From minisodes to interviews to stories, we promise to always keep you on your toes and learning.

Consider this show your social media sandbox!

The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.



source http://feedproxy.google.com/~r/bufferapp/~3/ppX1YU3Q73Q/facebook-ads-strategy-classpass

Tuesday, 9 May 2017

How to Write a Great Social Media Manager Job Description (and Hire a Top Social Media Manager)

Writing a great social media manager job description is not an easy task.

The job description is one of the first few things potential applicants read and a well-written job description can increase the chances of you hiring the best social media manager for your company.

We’re thrilled that you’re looking to hire a new social media manager and would love to help you as much as we can!

Here’s everything you need to know about writing a great social media manager job description (and more).

Social Media Manager Job Description Guide

How to write a great social media manager job description (and hire a top social media manager)

There’s a lot that goes into writing a great job description, and we hope to cover everything you want to know. If we’re missing any information, feel free to ask your questions in the comments section below.

Here’s what we hope you’ll learn from this guide:

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Let your whole team contribute to your social media success with Buffer. Kickstart a free trial now. 

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What to include in the job description

A detailed job description helps you and the candidates set the right expectations about the role. So what should go into your job description?

Here’re the common key sections of a job description:

  1. About Your Company or Team
  2. General Information (Title, direct reports, and location.)
  3. Job Purpose or Scope
  4. Responsibilities and Accountabilities
  5. Key Performance Indicators (KPIs)
  6. Requirements or Challenge
  7. Expected Salary
  8. Perks and Benefits

(Hat-tip to Digital Marketer who has shared a great job description in their post on hiring a marketing team, which I referred to for this post.)

8 Key Sections of a Job Description

1. About Your Company or Team

This section is a brief introduction of your company or team. This is helpful especially if you intend to list the job description on external job boards where potential applicants might not know your company.

Some of the things you can include in this section are: what your company does, how it’s like working at your company, what your company culture is like, and what your company values are.

Here’s how Airbnb describes itself in their social marketing manager job listing:

Airbnb is the world’s largest community-driven hospitality company. Every day, we connect thousands of guests and hosts online, leading to meaningful travel experiences in the real world. From treehouses to castles, Airbnb gives access to the most interesting places to stay around the world, putting you in the local scene and connecting you with unforgettable characters that become part of your story. Travel inspires the some of our best and most memorable stories, and travel with Airbnb facilitates even more interesting experiences and stories that are worth sharing.

While it’s possible that applicants already know your company, this is a great opportunity to promote your company and entice them to want to work with you.

What are the unique characteristics of your company that will get your applicants excited about working with you? Is it your great company culture and team? Or amazing growth and investor support?

2. General Information

This section contains general information about the role such as the title, the team lead that they would report to, any direct reports, and location of the job.

Title

The title is a fun one to think about. Depending on your company culture, it can be as straightforward as “Social Media Manager” or as creative as “Social Media Ninja”.

I’d recommend keeping the title straightforward as it can help set clear expectations for the role. A creative title is perfectly great, too, as long as you have a clear job description.

Social Media Today has written a fun article on three groups of common social media job titles — Traditional, Modern, and Hyper-Modern. If you are stuck with naming the title, you might find the article helpful.

Social Media Job Titles

Team Lead and Reports

If the new social media manager will be reporting to a team lead or will be managing a team, it’ll help to mention the title of the team lead or the roles on the team respectively.

I personally think that adding the name of the team lead or the team members will add a nice personal touch to the job description. Also, if the team lead or any of the team members are well-known in the industry, it can help to make the job even more desirable.

Location

Will the new social media manager work in your office? Or can she work remotely? Or perhaps a mix of both?

The location can matter a lot to applicants, especially if they have to move their families. If the new social media manager has to relocate to where your company is based, will the company sponsor the relocation or help in any way?

Being clear about this helps people decide if they’d want to apply in the first place. It can save both the applicant’s and your time when people who don’t want to relocate and wouldn’t be able to work remotely, don’t apply.

3. Job Purpose or Scope

This section gives the applicants a high-level view of the job. Usually, it’s tricky to list all the responsibilities of the role, especially when the list could change over time. Having a high-level description of the role helps applicants understand what’s generally expected of a person in the role.

Here’s an example from Slack:

We’re looking for a Social Media Manager to join our marketing team at Slack. In this role you’ll help bring together all the threads of a story and weave coherent narratives across multiple platforms to raise awareness of Slack, and support product releases, marketing initiatives, and company news. We’re looking for someone who knows how to use social media not (just) to fire metric-raising clickbait out into the ether, but actually to tell a coherent cross-platform story that people want to follow - whether it’s thinking about how we can use an engineering blogpost to support the concepts introduced in an advertising campaign, or working out how to expand the narrative of a simple feature release with a LinkedIn content strategy or a Snapchat story.

The idea here is not to be too specific about the role such as mentioning all the day-to-day tasks (such details will be covered in the next section).

4. Responsibilities and Accountabilities

This section is where you’d want to be more specific about the requirements of the job. While you might not be able to list all the tasks for the job, this section will give the applicants a sense of what they’d do in the role on a day-to-day basis and what skill sets you’re looking for.

Here’s a snippet from our social media manager listing when we were hiring:

Here is a breakdown of where we’d love some of your expertise to help us improve:

  • Create, schedule, and analyze all the social media updates that are sent to the Buffer social media profiles
  • Create paid marketing campaigns on social to help us reach more customers and interested people in improving their social media strategy
  • Embody the Buffer voice and tone in every tweet, update, and conversation
  • Be data-informed about what’s working on social and what’s not
  • Experiment with new growth strategies and ideas
  • Help us explore new social media networks, apps, and tools
  • Work together with the crafter team to share insight and strategies on the Social blog

 

As you might have noticed, the responsibilities of the role all start with an action verb as they are meant to be actionable. The Human Resource department of the University of Pittsburgh has come up with a great list of action verbs you can use in your job description.

Job Description Action Verbs

5. Key Performance Indicators (KPIs)

This section goes another level deeper than the responsibilities section as you’d state the metrics the new social media manager will be responsible for. While I don’t see many job descriptions with such a section, I can see how it will bring extra clarity to the job description for applicants.

Depending on your management style or if you are higher for a senior position, you might prefer the new social media manager to come up with her own KPIs, instead.

If you intend to list KPIs in the job description, we’d love to help you brainstorm some potential ones to use. Here’s a big list of 61 social media metrics and their definitions for your reference.

6. Requirements

Requirements are helpful when you are hiring for a mid to senior level position and would like to encourage only people with a certain level of experience and skills, to apply. It will send a clear signal to potential applicants that you are hiring for a senior position.

For example, for its Executive Social Media Manager position, Oculus stated minimum and preferred qualifications:

Minimum Qualification

  • 4+ years of experience in social media, journalism, communications or marketing industries.
  • Prior experience leading high-profile social programs
  • Knowledge of social media platforms.
  • Experience working cross-functionally with all levels and departments of an organization.
  • Experience managing creative and communications agencies and contractors.

Preferred Qualifications

  • A background in technology and consumer products.
  • Experience working with or in support of diverse communities

 

When hiring for senior positions, companies would often state a minimum number of years of experience in the related fields. I believe this might be used as an indication of how senior the position is.

In this section, you could also ask for examples from the applicants’ past experiences that they think might show they have met your requirements.

7. Expected Salary

A study by Smart Recruit Online, a recruitment software company found that “companies see an increase in candidates by 30 percent if they include wage information in their job ads”. This can be a good reason to state the expected salary on the job description.

That said, you don’t have to state the exact salary. Including a salary band, such as $65,000 to $90,000, is quite a common practice. You could research on websites such as PayScale and Glassdoor to find out a rough salary range.

For example, after you search for the role on PayScale, you can add your city, preferred experience level, and even the skills you’re looking for. PayScale will provide the average salary and the range of salaries according to your specifications.

Here’s the salary data for an entry-level social media manager in San Francisco:

Salary of Social Media Managers in San Francisco

8. Perks and Benefits

Finally, you might also want to include the perks and benefits of the role. Having them on your job description works great if you are intending to list your job description on external job boards.

Here’s a list of possible perks and benefits:

  • Equity (usually for startups)
  • Company retreats
  • Paid leave, off days, and sick days
  • Paid maternity and paternity leave
  • Paid sabbatical and volunteer time off
  • Healthcare insurance
  • Education stipend
  • Free food and entertainment
  • Shuttle service

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Examples of social media manager job descriptions

There are many different ways of writing a great job description. What I’ve described above is just one of the ways. While I’ve listed eight sections above, most job descriptions don’t have all eight parts or are structured differently. For example, at Buffer, the key sections we had are:

  • What we’re looking for
  • What we value
  • Where you’ll work
  • Perks and Benefits (including salary)

To give you a few examples to refer to, here’re a few social media manager job descriptions from a few of my favorite companies:

From my research, I noticed that Monster has many job listings for the social media manager role. Feel free to check it out here if you’d love to refer to more job listings.

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Tips, templates, and tools for perfecting your job description

Knowing what to include in your job description is a great first step. The next step is to knowing how to make it great.

Fortunately, there are many great resources and tools that can help you succeed in creating your best social media manager job description. We’ve curated several tips, templates, and tools for you.

Tip 1: Create an exciting opening paragraph

Smart Recruit Online wrote a great list of 10 tips to maximize your recruitment results. Here’re some of the ones related to writing a great job description:

  • Create an exciting opening paragraph
  • Always include a salary banding
  • Use the correct terms for job titles
  • Optimise keywords for SEO
  • Sell the company & opportunity

Tip 2: Be conscious of diversity

I like Help Scout’s suggestions for a job description (even though they were written in a hiring guide for a customer service team). If you are keen to learn more, the guide goes on to elaborate each of the points.

  • Be thoughtful about your title
  • Don’t be a bore
  • Focus on the most important skills
  • Be true to the voice of your company
  • Be conscious of diversity
  • Don’t be afraid to brag

Tip 3: Honesty is the best policy

It can be tempting to over-promise in your job description to attract more applicants. A blog post from Hired, a job search marketplace, recommends being honest with the job description.

There’s a very fine line between pushing a sales pitch and highlighting the best features of your company to a potential hire. The more experienced candidates can easily detect when someone’s trying to sweet talk them into a deal, so make sure to paint an accurate picture of how your company functions and the responsibilities they will be taking on. Although making a positive impression is a priority, be candid around the growth areas your team may be experiencing.

Templates

A good way to go about creating your social media manager job description is to work off a template and adjust it according to your needs. Here’re four generic ones for your reference:

If you prefer referring to actual social media manager job descriptions, I found that Monster has quite an extensive list.

Tools: Textio and others

Job Description Tool: Textio

Textio is a writing platform built specifically for creating highly effective job descriptions. It analyzes over 10 million job posts and their hiring outcomes to predict the performance of your job description and provide you with suggestions to improve it.

Other options: Alex, FoxType, and Grammarly

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Job boards for posting your job description

Once you’ve written up your job description (well done!), you might choose to list it on your company’s career page and/or post it to external job boards.

If you’d like to spread your job post far and wide, here’re several job boards to consider.

All-in-One: Glassdoor

Job Board: Glassdoor

Glassdoor not only allows you to post your job descriptions on their platform but also provides reviews of your company which can be a great way to attract the right talents. It also provides salary estimates based on the job title and location to help you set the appropriate salary.

Other options: Hired, Indeed, and Monster

Remote: Remotive

Job Board: Remotive

Remotive is a community of more than 25,000 remote workers, which makes it a great place if you are looking to hire a remote social media manager. It has a job board of handpicked remote startup jobs. Jobs listed on the Remotive job board get an average of more than 300 clicks per month.

Other options: Remote OK, We Work Remotely, and Remote.co

Tech startups: AngelList

Job Board: AngelList

AngelList is one of the more popular startup job boards, with more than one million people actively looking for a new job. Posting a job on and hiring through AngelList is currently free!

Other options: Unicorn Hunt, Mashable, and TechCrunch’s Crunchboard

Social Media: LinkedIn

Job Board: LinkedIn

Social media sites like LinkedIn can be a great option for listing your job posts, too. When you list a job post on LinkedIn, LinkedIn would show it to professionals whose skills and experience match your requirements, based on the data LinkedIn has.

Other options: Jobs on Facebook or in relevant, niche Facebook Groups; we used to tweet our job posts, too.

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Bonus: Our favorite interview questions

Once you list your job descriptions on job boards, you will soon get applications streaming in – yay! One of the next steps could be to set up an interview with the applicants.

Conducting a job interview can be quite daunting for the first few times. Something I’d worry about is if I had asked the right questions.

In case it’s helpful, here’re some of our favorite interview questions at Buffer:

“Tell me about a successful project you’ve done and were excited about the results.”

Their answer will show their level of ownership of a project, and how they talk about the results — was it a success for them because of the quality of the finished product or the results of the finished product? — this speaks to how much they are data/impact-minded.

“What has fascinated you in the last year? And how did you go about satisfying your curiosity?”

Hat-tip to Carol Meyers, CMO of Rapid7, who shared this question during her GrowthHackers AMA. The candidate’s answer here might give us a hint if they have the qualities we are looking for.

“If you had a $1,500 per month budget to spend on advertising, what would you spend it on?”

Their answer will give us a sense of how they would own and manage the paid channel if the ownership was given to them. The way they break down the budget might also show how analytical they are.

“What are some trends you notice in social media that are important for Buffer to be a part of?”

“What are some specific steps you would take to improve the social media at Buffer?”

“Given this tweet (example provided), what would you do to increase the number of RTs, Like, and Clicks?”

The answers to these three questions will tell us how in tune they are with the social media landscape and how knowledgeable they are about social media marketing.

“What are some of the most inspiration companies you look up to on social media? And why?”

This will give us an understanding of how they view social media and what success on social media is to them.

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Other resources you might like

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Over to you

Creating a job description, and eventually hiring someone, is such a fun process to go through. By knowing what to include in the job description and how to write it well, you can increase the chances of hiring top talents.

We hope the information about has been helpful to you. If you have any unanswered questions, we’d love to see if we can help. Feel free to share your questions in the comments section below.

If you have any tips for writing the perfect job description, it’d be great to hear from you, too!



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Monday, 8 May 2017

11 Ways to Improve Your Social Media Marketing Using Buffer – Minisode [SSM043]

Social media offers a huge opportunity for you to reach and connect with people in creative ways.

Via great content. Hilarious cat GIFs. Amazing brand stories.

But sometimes it can be a challenge to find the time or the right tools to build a successful social media program that works both short and long-term.

We know the feeling!

That’s why we’re super excited to share a brand new Minisode with you all about how you can utilize Buffer to get the most out of your social media marketing.

These Minisodes offer a fun change of pace from our traditional long-form episodes on The Science of Social Media. Hosts Hailley & Brian share 10 social media marketing tips in 10 minutes or less on a variety of relevant and useful topics. By the end of each Minisode, you’ll have tons of new ideas that you can implement today to help make your marketing and social media more effective.

A huge thank you to all of you for joining us every week! We appreciate you taking the time to listen and for your amazing support over the last few months. We’d love to hear from you on iTunes or using the hashtag #bufferpodcast on Twitter.

How to listen: iTunes | Google Play | SoundCloud | Stitcher | RSS

This episode is available on:

Here’s what we chat about in this episode:

  • Using Buffer to get the most out of every single social media post
  • How to save time using some of Buffer’s most powerful features
  • Hidden and useful Buffer features that you may not know
  • Why all 11 features will help you get more out of your social media efforts
  • Scheduling, Chrome Extension, user generated content, and more!

A quick preview of 11 ways to improve your social media marketing using Buffer

If you’d like to check out an in-depth dive into 8 of Buffer’s most powerful social media marketing features, our post “8 Powerful Buffer Features to Help You Use Buffer to the Fullest” is a great resource.

In the meantime, we’d love to provide a quick overview of all of the awesome social media strategies and tactics that we chat about in this brand new Minisode. We hope you enjoy and would love to hear some of your favorite ways to use Buffer in the comments!

1. Share different copy for each social media network

To help make sure that your content stays fresh and reaches the maximum amount of people on social media, we recommend using different copy for each network.

Using specific hashtags that work best on each network is a great example of this as well as experimenting with various lengths, wording, and copy style for each network.

2. Using Buffer to share HD Instagram community photos

One of my absolute favorite Buffer tools/features is our Instagram integration on the Buffer app for both iOS and Android. It’s great for sharing user generated content from your community, building a beautiful Instagram profile, and driving growth to your account.

3. Track your analytics and do more of what works (Rebuffer)

One awesome way to save time and get the most of the content that you’ve worked hard to create is to share evergreen content more than once across social media. Our Rebuffer tool is perfect to help you do just that!

Tracking and repurposing our best-performing content in new and interesting ways is one of my favorite ways to use Buffer to increase engagement on social media. It’s a great way to experiment with evergreen posts as well as see what your audience is responding to best over time.

4. Experiment with different posting schedules within Buffer

Experimenting with various times and days with your social media content with ensure that you’re always testing content within changing social media algorithms.

As an Individual plan user, you’re able create one custom schedule per platform which will help you optimize timing as a whole. As an Awesome plan  or Business plan user – $10/month (and all plans above) you can create as many schedules as you’d like for each profile: a schedule for weekdays, one for weekends; one for Mondays, one for Tuesdays; one for go-to times, one for experiments.

This will ensure that each of your posts will be sent out at the perfect time, every day.

Social Media Scheduling Feature - Buffer

5. Post to Google+ for added SEO benefits

When posting to Buffer through the dashboard or our Chrome Extension, you can easily add your content to Google+ as well. And although Google+ might not be at the top of many marketers’ lists in terms of social media channels, there are still some great SEO benefits from posting to that network.

For a full rundown on why you should consider using Google+ for marketing – check out our post on Medium covering the topic in detail!

6. Easily post your favorite content with the Buffer Chrome Extension

You’re browsing the web and you come across a fantastic article that you know your audience would love…

What do you do?

This time around, instead of going directly to a social network to copy/paste a link or opening up the Buffer app to schedule like you normally would, give the Buffer extension a try! It’s free, it and it works immediately from any page you’re on. Bonus: Browser extensions are one of our favorite productivity hacks at Buffer.

Buffer Chrome Extention Details

7. Post directly to Facebook Groups

A few months back, Mark Zuckerberg wrote a Facebook Note titled, “Building a Global Community” where he laid out his vision for Facebook in the future. And part of that vision was highlighting the importance of continuing to build human interaction online through the use of groups.

Facebook Groups have exploded in usage over the past several years and will only continue to do so in the future. Now is a great time to jump aboard!

8. Increase engagement with videos and GIFs

Video marketing has taken the social media world by storm. A look at one of any number of video growth statistics and it’s clear to see why so many marketers are jumping aboard this trend!

Buffer integrates with videos and GIFs on most every social media network and so using our platform to schedule content ahead of time is a great way to create consistency and increase engagement.

9. Create engaging visuals in a jiffy with Pablo

Creating custom images and visuals goes a really long way in increasing overall engagement to your posts on social media. But one thing that we often hear from marketers is that it’s challenging to find the time and creativity to create them.

That’s why we developed Pablo by Buffer – an easy-to-use tool for creating beautiful, custom images on the go!

Create Awesome Visuals with Pablo

10. Add “contributors” to your Buffer account

If you have a team or you’re looking to get more people directly involved with social media at your company, the Buffer “contributor” feature is a great way to open up new content possibilities.

Last year we experimented with adding all of the Buffer employees as contributors to my profile so that I could add new Buffer Blog content to their Queue automatically – and it worked like a charm! We increased engagement and traffic to our articles by 3-5% in the first month.

Our Guide to Getting Started as a Team Member will help kick off some experiments of your own!

11. Go mobile with the Buffer app for iOS and Android

By far, my favorite feature and tool is our Buffer app for both iOS and Android. Being able to easily manage, schedule, and analyze posts on the go has been a game-changer for us on social media.

Buffer integrates with more than 400 of your favorite apps and tools – making it super easy to schedule and share your favorite content from the web.

Our app works alongside tools like Feedly, Flipboard, IFTTT, Pocket, Digg, Nuzzle, Zapier, and so many more!

Buffer iOS App

Show Notes and Other Memorable Moments

Thanks a million for checking out this Minisode! Below are the websites and other tidbits that were mentioned in today’s podcast about personal branding on social media. If you have any questions for us, feel free to drop us a line in the comments and we’ll respond right away!

Awesome Mentions in the Show

A graphic for your sharing pleasure!

11 Ways to Improve Your Social Media Marketing Using Buffer - The Science of Social Media

How to Say Hello to Us

We would all love to say hello to you on social media – especially Twitter!

Thanks for listening! We’d love to connect with you on social media using the hashtag #bufferpodcast.

Enjoy the show? It’d mean the world to us if you’d be up for giving us a rating and review on iTunes!

—

About the Show

The Science of Social Media is a podcast for marketers and social media managers looking for inspiration, ideas, and results for their social media strategies. Each week, we chat about some of the most cutting-edge social media marketing strategies with brands and marketers in every industry.

Think of it like a sandbox for social media experimentation!

You’ll learn the latest tactics on social media, the best tools to use, the smartest workflows, and the best goal-setting advice. It is our hope that each episode you’ll find one or two gems to use with your social media marketing.

The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.



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